Terms & Conditions

Terms & Conditions

Website Terms & Conditions

By purchasing via this website you agree to be bound by the terms and conditions as laid out below.  These terms and conditions apply to online transactions only and do not apply to any purchases made at the Munich Steins stores.

These terms and conditions do not affect your statutory rights as a consumer.

Definitions:
1) “Buyer” means the person who agrees to buy goods from easyFurn.co.uk.
2) “Goods” means all products listed on the order form
3) “Seller” means munichsteins.com.
4) “Consumer” shall bear the meaning ascribed in section 12 Unfair Contract Terms Act 1977.
5) “Delivery” means delivery of the goods to the most easily accessible ground floor external door of the delivery address specified on the order unless otherwise expressly agreed in writing.

Limitations of Liability;
1) The Seller shall not be liable for any direct or consequential losses, costs or expenses incurred or any consequential compensation arising out of the performance /or non performance of this contract.
2) The Seller’s total liability in regard to the performance of this contract shall be limited to the value of the Goods.
3) English law shall govern all contracts.
5) Once the Seller has received the Buyer’s order and payment the seller will confirm acceptance of the Buyer’s order by email this will form the creation of a legally binding contract between the Seller and the Buyer.
6) The Seller retains the right to refuse any order that is subject to an error on its website and will in these circumstances reimburse the Buyer not more than the sum which has been paid already by the Buyer to the Seller in relation to the refused order.

Risk and Ownership;
1) The Buyer shall take full responsibility for the Goods once Delivery has taken place. The Buyer must take all reasonable care of the Goods. Should the Goods be returned to the Seller having been damaged while in the Buyer’s care, the cost of such damage will be recovered from the Buyer forthwith and as a debt. 

 2) Ownership of the Goods will only pass when cleared funds have been received by the Seller from the Buyer and when Delivery has taken place.

Description of the Goods;
1) The description of the Goods will be as specified within the confirmation e-mail and it is the Buyers responsibility to check that the Goods specified are as the Buyer intended to order.
2) All dimensions given are approximate only

3) The Buyer will incur a restocking charge of 15% for any Goods which need to be returned to the Seller. The Buyer will in addition be responsible for any postage/courier, tax and import charges for Goods not delivered in person.

Payment;
1) Full payment is required at the time the order is accepted and the Seller will collect payment from bank transfer, debit/credit card details or PayPal for certain countries..
2) All prices and charges on this site are in the agreed currency.

3) Prices DO NOT include any import charges associated with your particular country.

Delivery;
1)    Delivery will normally take place within the timescales estimated within the order acknowledgement sent following acceptance of the order by the Seller however this is only an estimate and time shall not be the essence of any order.  We do not control the national post offices and long delays on international packages are known to occur.
2) Where the Goods cannot be delivered on the day arranged due to the fault of the Buyer, the Seller retains the right to charge for “re-delivery” to cover costs incurred.
3) Delivery will only be made to the delivery address specified within the Seller’s acknowledgement of the original order or to the registered PayPal address if PayPal is used.
4) Delivery will be deemed to have taken place when the Goods have been delivered to the agreed address.

Faulty Goods;
1) Complaints relating to faulty Goods should be initially notified by telephone and then confirmed in writing by e-mail or letter marked for the attention of the Customer Services Department within 7 days of the fault becoming apparent.
2) Any natural characteristic of or natural changes occurring to the natural products making up the Goods are specifically excluded from being defined as a fault.

Refunds;
1) Refunds on Goods cancelled prior to Shipping will be made as soon as possible following written notification of cancellation and in any case will not exceed a period of 30 days of that written notice. All refunds will be made using the same method used to make the original purchase less any charges/costs incurred by the Seller including bank transfer and packaging fees.
2) Refunds on Goods already delivered will take place as soon as possible following the collection, return and inspection of such Goods and in any case will not exceed a period of 30 days following that collection/return but shall be dependent upon the Goods being received in exactly the same condition to that which they were at the date of Delivery or as may be agreed if the Seller chooses to exercise at the Sellers absolute discretion.

Cancellations;
1) The Buyer may cancel the Goods at any time within seven working days following delivery of Goods. All other cancellations will only be accepted at the sole discretion of the Seller.
2) Following collection or return, should the Goods be found to be damaged (not in their original condition), and the damage is not the result of the Seller’s actions or negligence, the Seller will deduct a reasonable amount from any refund to cover such damage.
5) No refund shall be made until the Goods have been collected/returned and inspection made as to condition.

LiveZilla Live Chat Software
  • About Us

    Our associates at Munich Steins have over 50 years’ experience in buying, selling and trading collectibles.  We offer many types of European collectibles, but we have exceptional expertise in Antique glass, bier steins, Brewery Memorabilia, (including beer steins, glasses, advertising),  Over the last 50 years we have traveled the world displaying and visiting at various exhibitions, trade fairs and even consulting for State Museums.  We offer you the highest expertise, advice and quality items.

  • Contact us

    Locations in USA, Munich and Prague

    Viewing by appointment only

     

     

    • Karlovo náměstí 16
      12000 Prague
    • +420 790 888 000
      +49 89 55209198
    • info@munichsteins.com
    • pragrick
  • Google Maps

  • Email Us




  • Tweet feed

  • Facebook

  • YouTube

  • Useful Links

    One of the Premeir Glass, Stein and Regimental Auctions in the USA
     
    Wonderful site, full of information and contacts for collectors
     
    German Chapter of Stein Collectors